Buy with confidence, premier U.K. brands at the lowest prices. Find us on Google maps and view our 5-Star Google customer reviews.   Discover why paper or wet wipes will never get you totally clean the way fresh water from a bidet toilet or shower can, view short video

Need Some Friendly Help?

Give us a call to speak to one of our experts.

01442 843746

Real Reviews

What real people said independently on Google.

4.9
Google customer validated rating

2 weeks ago

Lucas was very knowledgeable and helpful. I bought 2 Aqua Lava - 1400W wall hung Japanese Smart Toilet Bidets. They arrived very quickly and were very well packed. I spotted a very minor problem with some slightly deformed seat buffers. I think it happened during manufacture but really wasn't an issue. Lucas sent replacements by express delivery and they arrived within 24 hours. Both Aqua Lava bidets work well and I am very happy with their performance. The air dry could be a little better but is adequate. I would recommend these as they are good value. The missing features such as heated seat and auto lifting seat are not something I miss. I usually turned off auto-lift in Japan anyway as it was sometimes a little sensitive. The lid would open when you were passing or even hit you on the head if you bent down to clean the unit.

2 months ago

I ordered a Bidet toilet one afternoon and it was delivered next day. Lucas was the person I spoke to and he could not have been more helpful. My plumber said all the fitting instructions were very clear and he was impressed with the quality of the fittings. It is amazing toilet and bidet, easy to use and clean. I cannot say other than it’s 5 stars.

a month ago

I bought my first Bidet Shower about 16 or 17 years ago from this company. Unfortunately I live in a very hard water area and recently found it wasn't working quite as efficiently as usual. My plumber,who had fitted it all those years ago, said it was heavily affected by limescale. I spoke with Mr Bevan at the Company and he sent details of how to return it for repair. I am very elderly, live on my own and couldn't cope with the complications of arranging to have it removed, packed up, finding a carrier and then having it fitted again, so I have bought a replacement. It arrive very promptly though I had to wait for my plumber. I did have to phone the company again and spoke to Mr. christie because it wasn't working! Neither I, nor my plumber had noticed the little switch at the back of the seat to turn it on!! Everything is O.K. now and I can only thank these two gentlemen for their patience and politeness. I would say though that I do prefer my original one. It had a few more funtions and I found the remote easier to use. However I understand that model has been discontinued and at least with this model one can buy from the Company an anti-limescale preparation to use against the hard water.

a month ago

Excellent products and service from Kaizen Solutions, bought a bidet shower toilet from them and couldn't be without it! Worth every penny! The companies follow up advice and their servicing of products is also brilliant. I would highly recommend them.

a month ago

Contacted the company to discuss options for bidet shower for my bathroom renovation ,the gentleman talked us through it and made recommendations . We followed his advice ,placed the order, and it was delivered quickly by a specialist company .well packed (no damage). Installed ,instructions easy to follow works well, great purchase .