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Hygea Descaling Solution
£32.95
The official Hygea Durgol descaling liquid — the only descaler recommended for use with Hygea shower toilets, and compatible with all electronic bidet toilets featuring a built-in descaling or decalcification program.
Formulated to safely dissolve limescale from internal nozzles, pipes, and pump mechanisms without damaging seals or components. Suitable for use with:
Hygea
WClean (GSI)
Kube X (GSI)
Cataclean
Silentclean
All electronic bidets with an integrated descaling facility
Supplied in 250ml bottles. Covered by the manufacturer’s guarantee.
In stock: UK delivery in 2–5 days
Secure shopping
International delivery available
For use with all electronic bidets with an Integrated descaling /decalcification facility
Supplied in 250ml bottles
In stock
UK delivery in 2-5 days
Secure shopping
International
delivery available
Product Description
Bidet Toilet Descaling Agent
Keep Your Shower Toilet Performing at Its Best
Limescale is a hard mineral deposit that builds up inside any appliance that uses water — and your bidet shower toilet is particularly susceptible. Over time, calcium and magnesium from your water supply coat the internal nozzles, pipes, and pump of your toilet, gradually reducing water flow, weakening the cleansing spray, and creating conditions where bacteria can thrive.
Regular descaling with the official Hygea Durgol descaling solution keeps your shower toilet running at full performance, protects internal components, and ensures every wash is as hygienic as the day the toilet was installed. It is the only bidet toilet descaler approved for use with Hygea shower toilets — using a third-party product risks damage to seals and internal mechanisms, and may invalidate your manufacturer’s warranty.
Compatible Bidet Toilet Models
This electronic bidet descaler is suitable for use with any bidet toilet that features a built-in automatic descaling or decalcification program, including:
- Hygea — all smart shower toilet models
- WClean (GSI)
- Kube X (GSI)
- Cataclean
- Silentclean
- All other electronic bidet toilets with an integrated descaling or decalcification facility
How Often Should You Descale Your Bidet Toilet?
The frequency of descaling depends on the hardness of your local water supply. Hard water contains higher concentrations of dissolved calcium and magnesium — the minerals that form limescale. Much of England, particularly London, the South East, and East Anglia, has very hard water, meaning limescale builds up quickly and more frequent descaling is essential.
Use the UK water hardness guide below to find the recommended descaling frequency for your area:
| Water Hardness | Descale Every | Typical UK Regions |
|---|---|---|
| Soft (0–100 mg/l) | Every 12 months | Scotland, Wales, North West England |
| Moderately Hard (100–200 mg/l) | Every 6 months | Midlands, Yorkshire, North East England |
| Hard (200–300 mg/l) | Every 3–4 months | South East, East Anglia, East Midlands |
| Very Hard (300+ mg/l) | Every 2–3 months | London, Essex, Kent, Hertfordshire |
To check your exact water hardness, search your postcode on your local water supplier’s website — most UK suppliers publish this data online.
Signs Your Bidet Toilet Needs Descaling Now
- Red or flashing LED alarm — the built-in limescale alert on your Hygea toilet is triggered
- Weak or uneven cleansing spray — reduced water pressure from the nozzle
- Unusual pump noise — the internal pump sounds louder or strained than normal
- Longer than recommended since the last descaling cycle
How to Use the Hygea Durgol Descaling Solution
Your Hygea shower toilet features a fully automatic descaling program. The complete cycle takes approximately 55 minutes and runs automatically once activated. Here is a summary of the steps:
- Open the top cover of the toilet unit
- Press and hold the Cleansing + Bidet button for 5 seconds to activate descaling mode (blue LED blinks)
- Turn the limescale cover anticlockwise to open the descaling port
- Pour in the Hygea Durgol descaling liquid
- Press the Bidet button to start — the main cycle runs for approximately 42 minutes (white LED on)
- A secondary rinse cycle follows for 10–11 minutes (purple LED)
- The toilet returns to normal settings automatically
Important: Only use the official Hygea Durgol descaling liquid. The automatic program is calibrated for this specific product. Using an alternative descaler risks malfunction, damage to internal components, and may void your warranty. Download the full step-by-step guide from the Downloads section above.
About Durgol — Swiss Quality Since 1951
Durgol is a Swiss manufacturer with over 70 years of experience in professional descaling solutions. The Hygea descaling liquid is a purpose-formulated Durgol product, manufactured to the exact specification required by Hygea shower toilets. It is produced to strict Swiss quality standards and is covered by the manufacturer’s guarantee.
Product Specifications
| Brand | Durgol (for Hygea / USPA) |
| Volume | 250ml per bottle |
| Compatible with | Hygea shower toilets (all models); WClean, Kube X (GSI); Cataclean; Silentclean; all electronic bidets with integrated descaling program |
| Cycle time | Approximately 55 minutes (fully automatic) |
| Active ingredients | Phosphoric acid, Hydrochloric acid |
| Shelf life | Minimum 3 years from date of manufacture |
| Storage | 5°C to 30°C in original container, tightly sealed |
| Disposal | Not classified as hazardous waste at normal use concentrations. Dilute with water before disposing of down a household drain. Rinse empty bottle and recycle with plastics. |
| Transport classification | Not classified as dangerous goods (ADR / IMDG / IATA) — suitable for standard UK courier delivery |
| Guarantee | Covered by Durgol manufacturer’s guarantee |
| Country of origin | Switzerland |
Frequently Asked Questions
Can I use a different descaler with my Hygea shower toilet?
No. The Hygea automatic descaling program is specifically calibrated for the official Hygea Durgol descaling liquid. Using a third-party or generic descaler risks damage to the internal pump, nozzles, and seals, and will likely void your manufacturer’s warranty. Always use the genuine Durgol product.
How long does the automatic descaling cycle take?
The complete automatic descaling cycle takes approximately 55 minutes in total — around 42 minutes for the main descaling phase, followed by a 10–11 minute secondary rinse cycle. The toilet returns to its normal settings automatically when the program is complete.
How do I know when my bidet toilet needs descaling?
Your Hygea shower toilet has a built-in limescale alarm — a flashing red and blue LED indicates that descaling is due. You may also notice a weaker or uneven cleansing spray, or increased noise from the internal pump. We also recommend proactive descaling based on your local water hardness (see the frequency guide above) even before the alarm triggers.
Is this descaler safe to dispose of down the drain?
Yes. The used descaling solution is heavily diluted inside the unit during the automatic cycle. The residual liquid can be safely disposed of down a household drain. The product is not classified as hazardous waste at normal use concentrations. Empty bottles should be rinsed and recycled with your plastic waste.
Does this descaler work with Geberit and VitrA shower toilets?
We also stock the dedicated Durgol descaling agents for Geberit AquaClean and VitrA V-Care shower toilets. While Durgol is the manufacturer of the descaling liquids for all these brands, each formulation may be calibrated differently. We recommend using the descaler specifically listed for your toilet model.. Please call us on 01442 843746 if you are unsure which product is right for your toilet.
Price Promise
Our products are very competitively priced all year round. That’s why we don't offer time-sensitive special deals to pressure you to buy now or lose the deal. However, if you have found the same product cheaper elsewhere in stock in the U.K. let us know and we’ll do our utmost to match it. Call us to check on 01442 843746.
Delivery Information
Delivery to mainland UK addresses typically takes 2-5 days. Collection is also available by appointment from our HP4 1QR warehouse. Highlands and Islands delivery may take longer and incur additional costs based on your postcode.
Still got a question?
Call 01442 843746 for some friendly help and advice.