a month ago
I ordered a Bidet toilet one afternoon and it was delivered next day. Lucas was the person I spoke to and he could not have been more helpful. My plumber said all the fitting instructions were very clear and he was impressed with the quality of the fittings. It is amazing toilet and bidet, easy to use and clean. I cannot say other than itβs 5 stars.
3 weeks ago
I bought my first Bidet Shower about 16 or 17 years ago from this company. Unfortunately I live in a very hard water area and recently found it wasn't working quite as efficiently as usual. My plumber,who had fitted it all those years ago, said it was heavily affected by limescale. I spoke with Mr Bevan at the Company and he sent details of how to return it for repair. I am very elderly, live on my own and couldn't cope with the complications of arranging to have it removed, packed up, finding a carrier and then having it fitted again, so I have bought a replacement. It arrive very promptly though I had to wait for my plumber. I did have to phone the company again and spoke to Mr. christie because it wasn't working! Neither I, nor my plumber had noticed the little switch at the back of the seat to turn it on!! Everything is O.K. now and I can only thank these two gentlemen for their patience and politeness. I would say though that I do prefer my original one. It had a few more funtions and I found the remote easier to use. However I understand that model has been discontinued and at least with this model one can buy from the Company an anti-limescale preparation to use against the hard water.
3 weeks ago
Contacted the company to discuss options for bidet shower for my bathroom renovation ,the gentleman talked us through it and made recommendations . We followed his advice ,placed the order, and it was delivered quickly by a specialist company .well packed (no damage). Installed ,instructions easy to follow works well, great purchase .
2 months ago
Purchased the Japanese toilet from these guys. Absolutely amazing purchase. This thing brilliant. Customer service is very good, pre and post service. Installation: you need a plumber and an electrician. The seat with the electrics needs to be balanced for it to calibrate. If not you jeed to drain it and set it back in place. And check the batteries otherwise the autoflush won't work Very good bit of kit and all my mates are very impressed. But they're not allowed to use it. π